Korean Air Negligence Complaint - Korean Negligence
WASHINGTON IAD, DISTRICT OF COLUMBIA -- On the 11th of March 2009, I was scheduled to travel to Hanoi-Vietnam from Washington DC. Upon Check in, the airline did not inspect my passport and travel documents. I was admitted onto the plane without a Visa to Seoul-South Korea. Once in South Korea, the same airline did not check my documents again and I was further admitted to travel to Hanoi-Vietnam. I had checked in advance that I do not need a visa for Vietnam and being reassured by email by the Vietnamese embassy. The airline also confirmed that and let me travel to South Korea and then to Hanoi-Vietnam.
Upon arrival at the airport in Hanoi-Vietnam, I was ridiculed by the police in Hanoi and deported back with Korean Air to South Korea for not having a visa. The airline bluntly obeyed and disregarded my health concern as a result of an earlier long flight with them in the same day. The police changed my ticket with Korean Air without any notification. They also gave me no reason for my deportation. Korean air disregarded my health concerns and preferred to please the police in Hanoi instead.
I lost $1,400 as a result of their negligence. I also suffered an illness as a result of the trip, for which I seek medical help upon my arrival back in the USA.