BananaHobby.com Complaint - Complete Ripoff - Remote Control Airplane

Review by TheBrit on 2009-03-20

I purchased a remote control P-51D Mustang airplane over the internet with this company. I followed the instructions to the letter and assembled it. Upon switching it on the electronic speed controller burned up, and one servo didn't work. After the smoke cleared I called the company - busy signal. I continued calling for days - busy signal. I emailed many times - no response. After several weeks I sent a complaint to the BBB, and THEN the company responded to the BBB saying there is lots a customer can do to cause this, and that I didn't give them enough time to respond. Two months is plenty of time - it is now more than that and they have never contacted me directly.

I went to the local RC store and replaced all the parts - now it works. The guy at the store said the parts must have been faulty since from my description he didn't think I did anything wrong.

Never trust this company - and if you are still dumb enough to do so, use a VISA card, not PayPal as I did. My advice - buy local where you can walk into a store, it's worth the extra bucks.

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