Affirmative Insurance Services Complaint - The Worst Insurance Experience Of My Life!

Review by Momma Cat on 2009-03-20
This insurance company has, by far, the worst claims department I have ever encountered. They are rude and hateful and couldn't care less that they are responsible for your loss. It is insurance companies like the that make honest people become dishonest. Without a claim of some sort of injury they know that you have nothing to hold over them and they even encouraged me to get an attorney if I didn't like what they were offering me for a total loss vehicle.

When I told them (after 6 weeks) that they had been the most rude and unreasonable people I had ever dealt with they told me I should have let my own carrier handle the claim and I wouldn't have had to deal with them. It took them 6 weeks to get me payment for my automobile and they only paid rental for 3 weeks.

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