Arbys in Green Valley, AZ Complaint - Economically Blind Manager
TUCSON, ARIZONA -- My wife was nice enough to look up an Arby's coupon for me since I am fond of their, regular roast beef sandwiches. It was a coupon for a free Roast Beef Hamburger if I purchased a soft drink. I came up to the counter and was ready to order some fries with the free roast beef hamburger. But as soon as I flashed this coupon the Manager who's name was Tammy refused, stopped me at, "I have", and she said we are not honoring those coupons we can give you a dollar off the purchase but we do no honor those coupons. I said "okay" and "no thank you". So I called a store on Grant Rd, Tucson, AZ. (Mgr. Kevin) and I asked if he would honor a coupon off the Internet, provided him with the information and he had no problem honoring this coupon. So I asked why this store at Green Valley, AZ refused to honor it and he politely said that some franchises will not honor the coupon but that he would. I told him that how am I suppose to know that if those stores that do not honor coupons were not listed.
Then I thought to myself Arby's franchise put these coupons out so that all stores would honor them. This manager at the Green Valley Store just lost my business and I will not ever recommend them to my family members either.