Allied Home Warranty Complaint - Allied Home Warranty Are The Worst Home Warranty Company
HOUSTON, TEXAS -- Purchased a 1.5 Mil custom home with a built in commercial refrigerator. Within the first few days of moving in we noticed some ice buildup in the Refrigerator section behind the produce drawer. Call Allied, over a span of several weeks, they sent 3 techs from 3 different companies to fix the problem all were unsuccessful at resolving the problem and we were told that they don't handle built in refrigerators. Why would Allied take our $500 for coverage and then send techs out that are NOT qualified. Then Allied tells us that we knew about the problem, therefore they are not going to cover fixing a $7k Refrigerator. They simply did not want to fix it or possibly replace it. We did not know about the problem, Allied are supposed to cover existing problems with the policy that we have and therefore this is covered, but they said that we knew about the existing problem, which we did NOT and they don't cover "known existing problems". How could we know about it when we moved 1000 miles from a different State. They will use any excuse to NOT cover your item. We do NOT recommend using them what-so-ever.
Run as fast as you can from this company. Our Realtor and the rest of his group at Coldwell Banker refuse to use Allied after the way we were treated and have migrated their clients to other warranty companies. We are considering taking them to court about it, they should not be allowed to get away with this. The more people post about this company, the better.