Ganz Complaint - Do Not Order From Ganz
CHEEKTOWAGA, NEW YORK -- Cancelled order 39 days ago. They have shipped and are continuing to ship the order in increments despite our phone and written cancellation. We received a fax response to our written cancellation notice that there were no open or pending orders on our account. They changed our account number without telling us, and converted the orders to the new account number. They won't issue call tags for the shipments and won't issue credit: They dropship bill through Ace Corporate before we even received the merchandise. This has been a total nightmare. I sure wish I had checked with the Canadian BBB before I placed this order; Ganz has a rating of F!