Dick's Sporting Goods, Inc. Complaint - Unprofessional Customer "Service" in Broomfield, CO
BROOMFIELD, COLORADO -- When asked by a store clerk, [snip] if he could help us, we explained that we were looking to purchase a child's ski bib. Without ever moving from his comfy position behind the counter, he quickly replied that they didn't carry those. Knowing that we had seen children's ski bibs in other Dick's Sporting Goods locations, we mentioned this to him, and he became irritated and dismissed us to look on our own. As we were looking, another employee asked what we needed and promptly guided us to a large rack full of exactly what were looking for 20 feet from where the original clerk, [snip] was standing! The worst part is when it was time to pay out, Robert was the closet clerk available to assist us. He was smug when he saw what we were buying, and then turned to my children and announced that he hoped they were going to wear helmets when skiing because, and I quote, "Skiing is a dangerous sport, and people get killed everyday doing it." I was shocked!
Some people are not meant to work with the public, and [snip] from the Broomfield, CO Dick's Sporting Goods is definitely one of them!