LoveMyShoes.com Complaint - Never Buy From This Site

Review by Queenslongtimer on 2009-03-23
FARMINGDALE, NEW YORK -- Purchased shoes from LoveMyShoes.com and returned them for refund. Policy is wait three weeks. They have the shoes an entire month, no refund. Today, the shoes were returned to me with my note asking for a refund. I called them
(yet again) and was told that the shoes were "worn" and that an e-mail was sent to me.

Wrong. Not worn. No e-mail. Never buy from this company. They have a store in Farmingdale, Long Island which I will personally visit this weekend. What a rip-off this company is.
Company Response on 03/24/2009:
I will notify the returns manager of this particular case and flag it for further review. I cannot comment further on your individual case as this is a public forum. Needless to say though, LoveMyShoes is committed to providing you a positive shopping experience and look forward to resolving this issue in a fair and honest manner.

Should you need to contact us, you may do so via email or telephone as indicated on our contact us page.



LMS Customer Service
Comments:1 Replies - Latest reply on 2009-03-23
Posted by sarahnkrystal on 2009-03-23:
Not to defend them because they were CLEARLY in the wrong, but I managed a shoe store myself and people would bring back shoes where the heels had no tread and the bottoms were scuffed, and they would SWEAR on their lives they didn't wear them anywhere but the carpet.

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