All Bath & Counter Resurfacing Complaint - Beware: This Company Will Not Honor Written Warranty!
AUSTIN, TEXAS -- This company installed a ceramic tile shower... saying that it was "bottom of the barrel" work for a homeowner selling his home. The work was shoddy at best with inferior materials. The surface is uneven and poorly constructed. The job has a written warranty of one year however... after less than 5 months, the grout crumbled and cracked, causing the shower to leak. Water seeps under walls, into the closet, and into the main bath area. The owner of the company came out to survey the problem, first blamed it on the 'cheap' previous owner's desire to spend as little as possible, and then said the leaks might be the plumbing. After caulking just a small area, the owner of All Bath & Counter admitted that it was a 'shower tile/grout' problem and promised to come back and fix it. Two missed appointments and 7 phone calls later... he returned my call, told me to quit harassing him, said he was only going to apply sealant out of the goodness of his heart, he didn't owe me anything (even though I have a written warranty). He told me to go ahead and sue him, he was busy and didn't have to 'put up with the harassment'. He's been paid for the work, gave a written warranty but refuses to honor it. He is unreliable... missed two set appointment times, did not return 5 days' worth of phone calls asking for a reschedule, and dishonest... will not honor the warranty.
Do NOT trust this man, his business practices are questionable at best and his workmanship is shoddy. There's a reason is business is rated F by the Better Business Bureau.