Gold's Gym International, Inc Complaint - Payment Of Services After Contract Ends
OREM, UTAH -- I was hopeful about my experience with gold’s gym when I first signed my contract. During the 2 years that I had my contract the gym was accommodating and resourceful regarding the workouts I needed to do. However upon the contracts end, I found that it’s easier to run a marathon then to get out clean. When I signed the contract I specifically asked the representative if there was anything that needed to be done to end the contract properly. He told me that when the time ran out I wouldn’t have to do anything, and the contract would end. I found out (in the end) that the contract is “built” to automatically renew, by a 30 day month to month sub contract.
The only way to avoid this is to actually check mark a certain box in the contract before you sign it that states (exactly word for word including bold and caps) “This agreement is NON-RENEWABLE if this box is checked.” Most people looking at this see the non-renewable but don’t see the other text. In not checking the box the contract will auto renew. I also have a “feeling” that the majority of people don’t want an automatic renewal when they sign the contract at the beginning otherwise they would just simply sign a longer contract, right? Normally if people want to continue, they’ll just simply sign another contract at the end, unfortunately that’s not the way it’s written in gold’s gym’s contract.
My contract ended Jan 5 2009, I just got a notice in the mail on March 18th 2009 (2 and a half months later) that I now owe gold’s $298.92 including taxes and fees. My monthly charge was $50.99. I had automatic withdraw, and nothing says in my bank that someone tried to charge my account. No fees were assessed to or from my bank, no one called me, no one mailed a letter… until March 18th. Now I owe almost three hundred dollars. What’s worse, I haven’t used their facility since December. I wished I’d known then I wouldn’t have been running in the cold, wet & snowy weather during the winter.
Bottom line, the person who wrote the Gold’s gym contract did this to manipulate your decision for the future with auto renewal, and with the way that it’s written in the contract; very few people will notice it. If you ONLY just sign and date where you need to, be prepared to have a contract that doesn’t end, along with your insanity.