Happiness is Pets, Lombard IL Compliment - They Were Great!
My husband and I purchased a 12 week old puppy from the Lombard store, as she happened to be on sale. She was healthy and happy, the store manager Sandra was kind, sweet and helpful. The store even recommended a few vets that we can take puppy to for a check up. One vet location ( The Wheaton animal hospital - was awful) so I took her to my own and after I found out she needed eye surgery I called the store. She said to check with the Elmurst Animal hospital and they took care of the cost TWICE, which way exceeded the cost of the puppy (her surgery is common on her breed, not the store or from the breeder) Even after I went into the store to get another puppy and we had a 'misunderstanding' about the second puppy purchase and I was really disappointed, Sandra did call me back and explained what happened and apologized.
Overall, even getting an expensive kitten from a private breeder in the past, everything is buyer beware, however if you are an animal lover, its the love they give you over anything else.