Bank of the West Complaint - The Teller Messed Up My Account Really Bad! - Bank
SIOUX CITY, IOWA -- I had someone steal my debit card info online so I went into the bank and asked them to cancel my card and reorder another one. I was told all was fine and not to worry anymore. 3 days later I get another unauthorized transaction on my account and was told the teller hadn't shut my card down all the way and thats why the scam people were able to use it again. Not only that she debited my checking and savings for my paycheck when she was only suppose to cash it over the counter and now I'm stuck paying overdrafts fees and debits that shouldn't have been on there.
The girl needs to be fired or trained really well again because she just cost me a lot of money.