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Service Animals Complaint - Service Animals And Owners With A Chip On Their Shoulder

Review by DumdHead on 2009-03-25
Another good dead goes punished. My sisters birthday is next week and her husband is out of town so I thought I would sneak her kids in to town to by her a gift. She collects antiques and there is this one little store she likes so I took them there. While we were shopping a couple came in with a service dog, an 80+ pound lab. I did not see them come in or we would have left. The youngest of the kids has had an issue with dogs ever since she saw a stray tear in to her rabbit hutch. We were in the back and the only way out of the store was past the dog. I politely asked if they would step around the corner so I could get her past the dog with out her seeing it. The lady went off. I have every right to be here if she is scared of dogs it is her problem, my dog won't hurt her. She then stepped around me and went in to the last room. The short story is the panic attacked was solved at the hospital. Most of the cuts she received from blindly running into a display case will not not leave scars, to her face neck and chest the ones on the arms may according to the doc. The shop owner is going to write the damages off on his insurance. The lady is pursuing charges as when the girl, 4 years old, ran in to the case and it fell back on her she went to try to help.

Since the dog went with her this made it worse. I "accidentally" tossed the mutt out of the way and got my niece out of sight of the dog while her sister was calling 911. All of this could have been avoided if the lady would have let me walk past with one little girl who I told her had panic attacks at the sight of any large dog. My faith in humanity increases every day.
Comments:76 Replies - Latest reply on 2009-03-26
Posted by madconsumer on 2009-03-25:
all of this could have been avoided if you had taught your niece service animals are safe. i have never met a service animal that has ever reacted in public to anything other than a danger to the owner.

Posted by DumdHead on 2009-03-25:
it is called a panic attack for a reason. She has been in theropy for almost ayear and is 4. How hard would have been for a woman in her forties to take the chip of her sholder and let a four year old child past? But you are right her and her service dog do have more rights that a panick stricken four year old girl.
Posted by Anonymous on 2009-03-25:
You threw the service dog out of the way? That could be considered animal abuse. The women has a right to be there with her service animal. You made a big deal out of a situation that could have been handled better if your niece was educated on service animals
Posted by DumdHead on 2009-03-25:
I pollitly asked if I could get my neice out of a room that only had one exit because when she sees a dog she goes in to a panic. I never said the dog had to leave I just asked if I could get her past with out an incident. I love how 2 people see it has abuse of a dog and that is more important that the health of a child.
Posted by Anonymous on 2009-03-25:
Why didn't you just pick your niece up and carry her past the dog, since she's been in therapy for a year and is so severely traumatized? Take some responsibility...this sounds like a wannabe Judge Judy case.
Posted by Anonymous on 2009-03-25:
That's America DumdHead. Our veterans sleep under bridges and dogs are treated like royalty.

Mutt..... lmao!!
Posted by Anonymous on 2009-03-25:
How do you know it was a service dog? How old is the child in question? If it's a young child and you're physically able then why not carry her out of the store in your arms while shielding her view of the dog? I hate to be critical but it doesn't sound like you did a very good job protecting your niece. I hope your niece is okay and I wish her a speedy a recovery!

C2O -- Couldn't agree more!
Posted by Anonymous on 2009-03-25:
I love how you seem to think that a service animal is nothing more than a rag doll that you can just pick up and toss around.
Posted by Anonymous on 2009-03-25:
Kind of like a little woman, little. lmao!
Posted by Anonymous on 2009-03-25:
I may be little C2O but no man would dare pick me up and toss me around. They would rue the day they tried. I may be small but I can kick your butt
Posted by memoryx57 on 2009-03-25:
Wow...I'm sorry all that happened. It does sound like the lady may have had a chip on her shoulder. Courtesy and respectfulness goes both ways. Hope your niece is ok.
Posted by Anonymous on 2009-03-25:
Whoa little! I'd never treat you like a mutt! lol! You or any woman.

And..... I'd never treat a mutt like a woman. At least I hope not!
Posted by Anonymous on 2009-03-25:
That's good to know C2O. You're back on my good side =)
Posted by Anonymous on 2009-03-25:
It's sad when ADULTS act like CHILDREN. Usually its the child that gets hurt in these instances.
DH, that child should have been in your arms and out the door by whatever means the minute that you saw the dog and I wouldn't be the least bit surprised if the poor kid's parents aren't miffed at you.
Posted by Anonymous on 2009-03-25:
Thanks for that arousing comment, little. Brightened my day! lol!
Posted by Anonymous on 2009-03-25:
welcome back zz! and my thoughts exactly..I'm waiting for dumdhead to come back and tell us the reason a 4 yr old that is so traumatized by dogs wasn't picked up and carried out the door..but they felt it was ok to toss the mutt around. sick
Posted by DumdHead on 2009-03-25:
Becasue of the lay out of the store I could not just arry her past the dog or I woul of. The dog was in the door way into that section tha is why I asked her to step back. When I picked the dog up my niece was on the groud. I rust rolled the cabinet off of her and the lady and her dor were on the girl. The dog had his nose in her face and was trying to lick her. So I tossed the dog out of the way picked her up nd ran out to the parking lot. I know it was a service animal because it was wearing a handle lease that said serice animal on it. Oh and don't worry the lay says she is going o pres charges. The whole store is wired for video so let her.
Posted by DumdHead on 2009-03-25:
ZZ my sister isn't talking to me and her husband is on his way back from Germany and I have been informed that he is not talking to me either.
Posted by Anonymous on 2009-03-25:
Thanks, JBC.
This episode wasn't quite like having a "Bull in a China shop" but it could be called the "Lab in an Antique shop" huh?
Posted by Anonymous on 2009-03-25:
Since I carry a concealed weapon, my version would have ended like Old Yeller.
Posted by Anonymous on 2009-03-25:
LOL and it's getting better by the minute. Oh the drama
Posted by Anonymous on 2009-03-25:
I hope that lady does press charges.
Posted by Anonymous on 2009-03-25:
DH: This whole ordeal is SO unfortunate for your family, especially the kid.
When my Neices and Nephews were that age I hardly ever took them places along with my Kids because things can happen SO fast with them and you can't keep an eye on all of them at all times. I took my 3 Grandsons to KMart to go Christmas shopping last January and I was a nervous wreck when I left that place and I had help with them!
Best wishes to you and your Family.
Posted by BokiBean on 2009-03-25:
I guess they won't be asking you to babysit.
Posted by Anonymous on 2009-03-25:
It's perfectly legal to shoot a deer with gun or arrow no matter how bad of a shot you are or the likely hood of merely maiming the animal. It's perfectly legal to puncture a cows skull with a steel pole and do it by the thousands daily. It's perfectly legal to set out mouse traps that are suppose to snap necks but far too often snags a leg which results in slow tortuous death. These practices are all perfectly legal. I have to ask how in the world could somebody be prosecuted for throwing a dog off of a wounded child? I just don't 'get it'.
Posted by DumdHead on 2009-03-25:
sorry little just got off the phone with the da's office. They watched the video and see no grounds for charges against me. My sister is still talking to them about the lady and her "failure to control" the dog but that will go no where. This all happened on the 24th. The docs have decided to hold her for a second nights observation. This just keeps getting better. My wife is going to pick up the one of the girls when she gets off (the other is going to stay with her mother).
Posted by Anonymous on 2009-03-25:
The dog wasn't attacking the child Crabs. I've been around a lot of service animals and they are harmless. They do seem to sense when someone is in trouble. The dog was licking the child probably cause he sensed the child was in danger. I'm just speculating here and that is my opinion.
Posted by DumdHead on 2009-03-25:
even my sister is not mad at the dog. It behaved the way a dog does. It never barked or snapped or any way acted aggresivley. Like I said in the beg. If the lady would have let us past there never would have been an incident. She just wanted to prove the point that she had the right to be there. Which she did we just wanted o leave. The dog is fine. When I talked to th da they said the only thing wrong with the dog was cuts to the pads. They asked me if the dog bit the kid or not because when the lady took it to their office she still hadn't washed the blood of the animal to show its condition. It still had my nieces blood on its muzzle nd neck. It never bit her. If it had been agressive toward her this would have a difrent ending. The dog isn't the issue just the lady with a chip on her sholder.
Posted by Anonymous on 2009-03-25:
Like many animals, Dogs can sense fear in a person and will attack sometimes. As a kid I went for the old "he doesn't bite gag" and SNAP! There went Sam the neighborhood bada$$ed dog taking a piece out of my hand!!!
They have TEETH don't they?!!!!!!!!!!!
Posted by Anonymous on 2009-03-25:
Sorry DH. I am a huge supporter of support animals. I have a very dear friend who is blind and uses a service dog. I just don't want to hear about a service animal be treated poorly. My friend relies very heavily on her dog as do all those who need service animals.
Posted by Anonymous on 2009-03-25:
seriously dumdhead, are you trying to convince us that there was NO way that you could have picked up your 4 yr old niece, that is terrified of dogs, and walked around the dog/away from the dog/to another section of the store til the dog moved? Nothing you could have done? How big is this dog btw, that you tossed out of the way?
Posted by Anonymous on 2009-03-25:
Okay my BS sensor is really buzzing. You state this incident happened on the 24th... yesterday. Am I to believe that within the course of little more than a day the store video was retrieved, the police reports completed and the DA decided there was no grounds for charges? Really, I am to believe that? That's some efficient law enforcement you're dealing with there buddy.
Posted by Anonymous on 2009-03-25:
I want to hear the other lady's side of the story
Posted by Anonymous on 2009-03-25:
This is interesting, even if it is only hypothetical as some are now asserting. It is interesting how many people expect a rational reaction from a phobic individual. A phobia is a purely irrational fear reaction. So, expecting the phobic child to be docile and submit to being carried past the object of intense, irrational fear is a bit unrealistic. The person with the service dog had a 'right' to be in the store. But, they also had the moral obligation to prevent the incident by providing an exit for the phobic child. Sometimes disabled people are their own worst enemy when they use their disability to trump other people's rights or wave it around like a badge for other people to kneel to. Even if this is made up, it was a great read.
Posted by CrystalSword on 2009-03-25:
My husband and I are "partnered" with two Hearing Assist dogs and the dogs are crazy about kids....but if a child, or an adult shows ANY indication they are afraid of them, I immediately leave the area and continue with other shopping till I can safely get back to that area of the store. I don't want any problems for us or the dogs, nor cause someone else to be uncomfortable around them.

Yesterday we were in a local store and Bearbear saw a child in a shopping cart....the mother of the child asked if her daughter could take a closer look because Bearbear was missing a leg and she wanted the little girl to see that he was getting around just fine. The little girl reached for him (she was 5 - 6 yers old) and right away he was "shaking hands" with her, she pulled her hand back fast, and I explained to her that you shouldn't move fast around strange dogs...to offer a hand, palm up so it doesn't look like you are going to hit the dog, and let the dog sniff first....granted, I know our dogs, and feel they would never bite anyone...BUT....they ARE dogs and yes, they have teeth. Even the day of Beabear's devastating injury, he didn't bite...but if someone showed fear of him...I suppose it would be possible.

Years ago I had a customer at my video store that had an extreme fear of dogs...we had a three day old pup that was having problems (runt of the litter) and I happened to be holding her when this gal came into the shop....this young lady was in her late teens at the time, so not a young child...she freaked when she saw that tiny pup...and she knew I had dogs, but they were normally kept far away from anyone coming in. It took a few minutes to calm her, and show her, this puppy had no teeth, it couldn't hear anything yet, and it's eyes were still tightly closed. (We had a black lab and she had 13 pups). By the time she left the shop, she had rented her movies, and allowed the pup to nuzzle her hand...I saw her a couple years ago, married with kids now, and yes, a dog of her own!!

But, getting back to having service dogs, I do respect other people's rights, and avoid problems as much as possible, and we try to teach the children we see that a service dog is not to be feared, but that they really shouldn't "bother" the dog, because it is a working dog. Bearbear is just getting back into his service role since his injury and needs a little retraining to get him up to speed....but he does love children!
Posted by Anonymous on 2009-03-25:
Glad you weighed in on this one, Crystal. Glad to hear Bearbear is doing well too.
Posted by CrystalSword on 2009-03-25:
Thanks Doc, he's doing great, just trying to break him of being so doggone friendly!!
Posted by jktshff1 on 2009-03-25:
Crystal put it well, I have a Hearing Assist dog also (though MUCH bigger, @130 lbs at last weigh in, than Crystal's ). I will guarantee that mine and Crystals' Assist Dogs mind better than most people's kids.
While I do believe that the person with the assist animal could have handled it better......
My question is why, if the op knew the kid had a problem, did she not wait until the dog was out of the way before (and if I am reading this right as she asked the owner to wait) the kid saw the dog, got upset and keep control of the kid or hold the kid until the "threat" had passed? They knew the kid had a problem and it's not the dog or the owner's problem.
What does the OP do when someone is walking a dog down the street? Would it be the dog's fault because the kid ran out in the street and got hit by car? I don't think so.
The OP is aware of the problem the kid has, and needs to be alert to situations that may arise. It's called PERSONAL RESPONSIBILITY.
C2O, and no offense intended, but in general a "justified shooting" in most states requires that the shooter has to be in fear of life threatening injury or death to themselves or another, before taking action and you would have been in violation of that. The statement you made is what helps keep the Brady Bunch alive.
Posted by Anonymous on 2009-03-25:
jkt, I've been asking that question all day and so far no answer..apparently dumdhead takes no responsibility for the situation whatsoever and was left with no choice but to toss the mutt, and allow his niece to injure herself, which resulted in an ER visit, a police investigation, etc.
Posted by jktshff1 on 2009-03-25:
JBC...the nic says it all.
Crystal, glad Bearbear is doing well. Just don't let it go to his head.
Posted by DumdHead on 2009-03-25:
Sorry had to go into work for a while. I am not passing the buck. The door in question is 36 x 96. The antique shop is divided into rooms. That is the only way out. I did not see the dog untill it was in the door. Her older sister and her were on the other side of a partician from me and the other girl. I had to go back to the door to get to her. If the laddy would have waited five seconds and taken a step back out of the door it would not be an issue. But as I said she had a chip and its getting bigger. The reason the da is already involved is she went to their office this morning wanting me arrested and the two cops who responded fired for not arresting me last night.
the said part about this is she is again terfied of dogs and her oldest sister thinks it is her fault as I always pay her to help me keep up with them.
And like I said the dog was not hurt me two job consist of moving freight and spliting wood. If I had wanted to hurt the dog I would have I just needed it to move so I could get my niece out of the glass.
Posted by hello dolly on 2009-03-25:
clearly everyone responding here has not been into one of these "antique" shops they are cramped and really full.

What a shame that this "disabled" person let an opportunity pass to show a child how to interact with an a disabled person. I'm guessing that I am the only person who the part that the child was only 4 and as such has fears that may not seem rational to an adult but are very real to the child. Glad all will be well in the long term.
Posted by DebtorBasher on 2009-03-25:
I'm with DumbHead on this one. What harm would it have been for the woman to just move over one aisle or whatever until the woman went past with her little niece? Telling a four year old who is afraid of dogs that service dogs are safe isn't going to mean anything to a four year old with that fear. She wouldn't know a service dog from any other dog and the vest they may wear wouldn't make her feel any safer....SHE'S FOUR YEARS OLD! It's like telling someone who is afraid of heights that it's safe to go up the twenty flights of steps because there is a railing on it. A fear is just that, it's a fear and there isn't anything anyone can tell a four year old child that's going to stop it just because someone tells them "it's safe". I don't see any reason for the woman with the dog to feel offended by the poster's request if she was told politely.

I know what panic attacks are like...and I really feel for any child that age who suffer from them. My prayers are with her for a full recovery and hopefully, she has a good doctor to help her through them and not some doctor who is only interested in giving out a bunch of medication so he/she can make some money.

Best of luck to your niece!
Posted by DebtorBasher on 2009-03-25:
I don't think any harm was meant to the service dog...I think it was just a reaction. If it wasn't an accident, yeah, to protect a child, you do what you have to do. I don't like to see animals hurt but like I said, if it was one of my nieces and a dog (service dog or not)I'd want to get the dog away from my niece too. Would anyone feel differently if this was a pitbull and not a service dog?
Posted by Anonymous on 2009-03-25:
Good comments Basher!
Posted by Anonymous on 2009-03-25:
I'm still waiting for dumdhead to explain why he didn't just pick his niece up the minute he saw the dog, considering this 4 yr olds terrible phobia.
Posted by Principissa on 2009-03-26:
Aren't you the same person who condemned a mother on a hotel thread for not finding an adult toy before her crawling baby did? Wow. Seems as if you've got no room to talk anymore.

I don't care if the dog was a pitbull on the loose or someone's pet, you pick the child up and remove them from the situation as fast as humanly possible. If that meant bombarding other customers in the process so be it.

The dog has as much right to be there as you, your nieces, and other customers.

Could the owner have handled it more responsibly, absolutely she can and should have, you have absolutely no argument with me on that point. But once you realize that she was NOT going to accommodate that child the responsibility for her safety and well being ultimately lied with you.

You could have held her close and covered her eyes while waiting for the dog to pass, you could have picked her up and put her face on your shoulder, you could have even found another space to carry her and walk around so she wouldn't have seen the animal at all.

If this were one of my kids I would have done anything I possibly could have done to move remove them from the situation before it got out of hand the way it did.

Fears like this are very real to small children, I'm sure growing up most of us had fears of our own. This poor kid was scared to death and the adults were too busy acting like mindless children, dog handler included, instead of acting like adults and trying to help this poor kid out.

Shame on everyone involved in this, poster and handler included.
Posted by BokiBean on 2009-03-26:
Princi...the voice of reason. Well done.
Posted by Anonymous on 2009-03-26:
Good catch, Princi! And I agree with Boki, very well stated. Hopefully dumdhead will stop by today and finally answer the question.
Posted by BokiBean on 2009-03-26:
Here's where the whole day started out wrong....taking those kids when their mother was unaware of it. I would NEVER take any of my nieces or nephews without complete permission and knowledge of their mother or father. Too many things can go wrong..in this case involving glass and hospitals.

On a silly note, last time I took one of my nieces out on the town I chirped up, "lets go to Chucky Cheese and then Walmart for a toy!", to which she burst into tears and said, "you ALWAYS make me go to Chucky Cheese!". She was right; I remain a creature of few ideas when it comes to children. We ended up at the park, feeding peanuts to squirrels..but she didn't forget about the toy, by god, and got it afterwards. :D
Posted by Anonymous on 2009-03-26:
Lol Boki. My nephew would LIVE in Chuck E Cheese if he could
Posted by Principissa on 2009-03-26:
LOL! We're actually going out toy shopping this weekend. My son is once again on the all A honor roll!!!! WOOHOOO!!!

My kids like to go the the park with our old bread and feed it to the ducks. Little man likes to run and chase them like a little maniac, but eh, they're outside, I can't really make too big a deal out of it.
Posted by Principissa on 2009-03-26:
I took my kids to that place once. It took advil migraine and a six pack for hubby to finally get our nerves unfrayed! It was like being in a sugared up banshee convention with a pack of rabid howler monkeys.
Posted by Anonymous on 2009-03-26:
Last time I took my nephew to Chuck E Cheese there were three birthday parties going on. I had to drink half a bottle of vodka later to calm my nerves down.
Posted by Anonymous on 2009-03-26:
I went to CC for the first time about 6 months ago on a Sunday night and it was packed!!! That "poplocking" rabbit couldn't come soon enough to dance and scare my poor little one year old Grandson to tears so that I could get out of that madhouse!!!!!!!
: (......
Posted by Anonymous on 2009-03-26:
I have to vote with DB on this one. I think any rational person would have called their dog to heel, and let them pass by.
Posted by Anonymous on 2009-03-26:
I think it's ridiculous the crappy prizes you get. You know the tickets are worth more than the prizes. I could buy my nephew twice as much stuff that's better quality
Posted by Anonymous on 2009-03-26:
My five year old used to like Chuck E Cheese,now its all about this place called Adventureland.Its a locally owned spot that has the big air slides and crap like that.They have better pizza too!
Posted by Anonymous on 2009-03-26:
I like Makutus Island
Posted by Anonymous on 2009-03-26:
Is that like Fantasy Island? Or like Hedonism in Jamaica?
Posted by Anonymous on 2009-03-26:
It's a huge indoor playground for kids and adults. They have a cafe that has things like hot dogs, nachos, fries, etc.
Posted by Anonymous on 2009-03-26:
sounds cool,im all for playing
Posted by Anonymous on 2009-03-26:
Me too. That's why I like it there. And you have options for other food besides pizza
Posted by Anonymous on 2009-03-26:
That Adventureland place i was talking about has some great sandwiches..They wont let me play though...lol
Posted by Anonymous on 2009-03-26:
I'm sure they would let me play. I'm short and look waay younger than 27
Posted by old fart on 2009-03-26:
Princi.. when I was a little boy we used to go to Bliss park where there were swings, slides, teeter-totters and monkey bars... it was a real treat for a 4 year old.
We had no need for all the new-fangled games and crap that the kids expect now.. and it didn't cost our parents an arm and a leg!
Posted by Anonymous on 2009-03-26:
OldF,my daughter enjoys the Chuck E Cheese type places,but her favorite is the park.It is right next to horse stables,she calls it horsey park.Slides are her thing,and they have some good ones
Posted by Anonymous on 2009-03-26:
I never went to Chuck E Cheese growing up. I preferred playing outside. My parents liked it better when I was out of the house anyways.
Posted by jktshff1 on 2009-03-26:
They did not have Mcd's much less Chunky Cheese when me and of were growing up. I've never been in one.
Matter of fact, the only time we ever went out to eat was Easter Morning after Sunrise Services and before Sunday School...
Posted by BokiBean on 2009-03-26:
One of the GREAT places we used to play when we were kids was in The Old Live Oak Cemetary...it was more like a park than a graveyard and had great bike paths. We spent entire summers riding around town on our bikes and meeting up at the cemetary.

I was about 10 years old and brought my Nanny some beautiful flowers that I had "found" there one day. I got scolded pretty severely...they still had the little water flasks on the bottom of each flower from the arrangement I had stolen them from. :D
Posted by Anonymous on 2009-03-26:
You played in a cemetary Boki?
Posted by BokiBean on 2009-03-26:
We did, and I am still in love with the old fashioned kind of cemetaries! There is a beautiful one in downtown Mobile that is right behind the big library there...I love to go hit the library there and then walk through it.
Posted by Anonymous on 2009-03-26:
When my grandmother lived in Utah she lived next to the cemetary. It was on top of a huge hill. We would go up there to watch the fireworks on the fourth of July.
Posted by Principissa on 2009-03-26:
I never went to any of these places either, they were around, but we were poor. My mom was just glad to have all 3 of us outside! Long as the sun was out, we were outside, and we stayed outside til the street lights came on.
Posted by Anonymous on 2009-03-26:
We could afford to go to those places, but I'm the youngest of 8 kids, so my parents were just too worn out to take me anywhere
Posted by BokiBean on 2009-03-26:
My mama used to herd us out of the house in the morning and holler as we left, "and don't come back til lunch!" Four kids'll make you nuts. :D

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