McDonald's Corporation Complaint - Employment
JACKSONVILLE, NORTH CAROLINA -- Employments at McDonalds Corporations are to put it politely, a waste of time, energy, and payment. I was an event host for two years there handling parties and events. Very enjoyable work if the job had been anywhere else. I also worked behind the counter and such for one and a half years. My mother has been with the company for thirteen years. She now has an office job handling customer complaints. So I had an idea of the set backs before I started the job. I was an employee who cared about her job who tried to succeed in all aspects of customer service, preparation, presentation, and more. This company sucked these aspirations out of me.
To begin with, I would like to place some blame on customers. First of all, it is a common misconception that jobs at McDonalds are easy and don't pay very much. Managers make as much as teachers. Store managers make as much as principals and public school board officials. Meanwhile, area supervisors easily make far above the salary of college professors. There is a Hamburger University. As such, managers know their field. They know what they are talking about. Don't waste their time pretending like you do. Furthermore, these jobs are not easy. And things like running out of napkins, miscommunication, and ice cream machines not working is nothing to get overwhelmed about. Rudeness is. There is no excuse for any employee of any establishment interrupting without an apology. During the order taking process, interruptions actually cause more confusions. I don't really care if you really want to know if the customer wanted Coke or Sprite. All questions can and should wait until the end of the order. Orders, no matter, how small should always be repeated. That way YOU as the CUSTOMER KNOW WHO SHOULD BE BLAMED!!!
And remember, a little apology goes a long way.
Now I would like to discuss the set backs due to the employees, company, managers, etc. McDonald's Corporation is a conspiracy in the fact that they can convince individual's to dish out work that is worth about $20 an hour, but convince them that they are only worth minimum wage. This business doesn't understand that they key foundation of all business is communication. As an event host, I was required to handle birthday parties and all other events. I cannot begin to count how many times I would run in on what I thought was my day off because there was a scheduled party I hadn't known about. Plans are made to fix communication problems, but these are never fully resolved. They also don't understand the evils of indifference. As such, you HAVE to have your best employee train newcomers. Moreover, newcomers HAVE to be trained! Compassion must be shown for them before it can ever be shown to you. People will choose themselves before anyone else.
Now for the finally, I quit McDonalds because I was told I would have to give a months notice for day's off from events. I am a high school senior who is actively involved in dance, theatre, art, music, choir, band, soccer, and countless other activities. I took the job originally to make my own hours. By doing this, they took the only reason I started away from me. I had no further reason to stay. I cannot begin to account for the hours and money I spent on my personal materials for parties and events. As a host, I do face painting, balloon animals, and magic tricks. This all COSTS MONEY. I was hired with the promise that these would be paid for. This never happened.
Then on my final day, I was informed that I had to return all of my PERSONAL party hosting items. I quickly replied uncharacteristically rudely for my usual attitude. I told them they would get it when they paid me about $3000. (This wasn't an exaggeration.)
Now however, I am a self-employed party host that is paid $45 dollars an hour for less stress and less work. This is far better than the $7 I was receiving before.
Don't work for a corporate-owned McDonalds. I would once suggest franchise.
Thank you for your time, though I doubt that no one is going to read the entire thing.
EDIT: I would like to clarify one of my reasons for quitting because a comment made by one of my visitors has brought up a very good point. Notice is always expected at all working establishments. What I failed to mention is that salary managers have to give a maximum of only two weeks notice. Hourly employees need only a week in my area. Anyone above a standard manager makes their own schedule and it doesn't matter. Since I was not salary, I didn't feel this required month was fair. Especially because parties were being scheduled only twenty-four hours before its scheduled day. Thank you for bringing this to my attention though!