General Motors Complaint - Too Bad, Too Sad, You Are Just The Customer
DETROIT, MICHIGAN -- It's really a shame when the corporation actually almost tells you there is nothing we can do for you. The car is two years old and had a catastrophic engine failure at 38k miles. Now the gas mileage went from 32 down to 25 and the quality of the vehicle and the engine are totally compromised according to factory specifications. When dealing with the customer assistance individuals, they basically say there's nothing we can do for you, your just stuck with that vehicle. Very poor for customer loyalty or promoting there vehicles when they cannot deliver what is advertised, very poor indeed.
I would not purchase another GM vehicle since the defect is an engineering design problem that now I'm stuck with for the life of the vehicle.
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