The Happy Tooth - Wake Forest Complaint - Do Not Go Here If You Are In Pain/Infection/Abscess‎

Review by sorehead on 2009-03-25
WAKE FOREST, NORTH CAROLINA -- I was already an established patient when I called them for an abscessed tooth. She told me they were booked up for three weeks and I would have to wait for a cancellation, which I did. I got in four days later. They told me that my insurance company requires preapproval. I had to ask for an antibiotic, he apparently didn't think of that. I called a week later when the antibiotics were gone and they told me preapprovals can take up to two weeks! She told me she would call as soon as they got it. They actually use snailmail for this. Three weeks later I called my insurance, who informed me they could have rushed it through as an emergency but didn't and that they had mailed the approval two weeks earlier. I called and she told me that yes she had gotten it but they were just too busy. Completely booked up for three weeks and I would have to wait for a cancellation.

Needless to say I will not be back except to pick up my Xray, which I tried to do today, but they closed at 4:30. They close at 3:00 on Mondays and Fridays!

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