Am I Responsible For A $128 Charge For A Modem And A Disconnect Fee?
VERO BEACH, FLORIDA -- I had 1 year of terrible service with Vonage; the service was interrupted everyday. Sometimes I went for days without phone service. After 1 year of this, I decided to transfer my service from Vonage to AT&T. Now Vonage wants to charge me for a modem they had to replace, because it no longer worked. And a $39 cancellation fee. Below is what they are trying to charge me.
Broken Device Rebate Recovery $79.99
Disconnect Charge $39.99
Sales Tax $8.40
Total Amount $128.38