Fox Car Rental Complaint - Poor Deceptive Practices
LAS VEGAS, NEVADA -- Fox Car Rental was by far the worst car rental experience I've ever had!!!! I've rented many cars for business and had never had such HIGH PRESSURE SCARE tactics used upon me or the other customers that were in line along with me. They persisted in bulling me to try to get me to buy unnecessary insurance and wanted me to pay $36.00 for a tank of gas at the end of the use which would have only cost them $25.00. Both the man and the women behind the counter used similar tactics. There also was no one around to talk to about my car which was dirty and had some, what they termed "major” dents in the hood. Had I not made the extra effort to find someone to verify the damage I'm sure I'd be paying for it now. They total ruined my trip because I was sure they would try to find some damage upon my return. However the return was made in the early morning and I had everything documented. They also had no maps or other services normally associated with a normal car rental service.
I could go on but I'm not going to waste anymore of my time except to warn off any other potential customers. I now understand why they are not located in the Las Vegas car rental terminal.
Thanks for a poor trip,