Club Med Sales Inc Complaint - Club Med Moorea
MOOREA -- My name is Todd Freshman and I have just returned from you Moorea Village in French Polynesia. My fiance and I are both in our mid 20's and from Los Angeles, California.
Please take into consideration our trip and our experiences I will present to you. This was our first trip to a Club Med Resort and most likely our last.
Upon arrival to the village we were greeted but a very UN-enthusiastic group of employees. There were approximately 5 G.O.'s there to great us and they were visably annoyed that they had to be there. Once we setteled down and arrived at our room, we were amazed to see 2 twin beds and not 1 queen/king. I came to this village knowing that this was a couples paradise and we were forced to sleep in seperate beds. After I had spoke to the main desk they informed me I was out of luck. and said 'Live with it, It's not that bad"
So the next day when we came back. The beds had been moved together with a 8" gap between and coverd with a king size sheet? Was this some kind of sick joke? Also The food in the village buffet was covered in bugs and ants which made it completly impossible to eat. At that point I had enough.
That evening we had dinner with an employee by the name of 'Mickey' I guess he was supposed to be incharge of all the social aspects of the village. Let me tell you, HE HATES THAT PLACE. and did he let us know about it. Needlees to say all the entertainment was dull and the spirit of the village was minimal at best. It's hard to imagine a village full of fun and joy when the social host hates it himself.
Well I wanted to present the view that the guest have of your Moorea Village. This was not a isolated incodent the majority of the village felt this way and it was talked about often. To say we enjoyed you village with be a lie. What we did enjoy were the things we found to do outside the village.
I will not recommend this village nor will I recomened Club Med in the future. I don't hope with my insight and information something can be done to better you way of business
To help keep me as a potential future customer:
I feel that Club Med should take into consideration what we paid for and what we got and base their decession on that.
At the very least I would like a response from your company regarding this incident.