Directbuy Complaint - Ordering
PHILADELPHIA -- We joined Directbuy about a month ago. We are remodeling our kitchen. The prices are great and the customer service in the store is excellent. The problem lies, when I order something online, i have to email a service rep, than the person is pretty prompt in giving me the prices, when I say to go ahead and order it, than it takes awhile. I have to keep emailing or calling the store.
The same goes for my cabinets. I have been trying to get them ordered since last week.
More Reviews on Directbuy: