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United Marketing Group, LLC Complaint - Scam - UMG (United Marketing Group)

Complaint
Review by D T on 2009-03-27
It is very serious warning, everybody should check on your credit card statement carefully every month. In case you will be a target of this scam company (UMG). I found out that they have been charging me $14.95 in my credit card for two months. I called the credit card company and they suggested me to call this company (1-888-326-7156) and talk to them also to get the refund from them. They were able to give me the refund just for one month instead of two, because of the company's policy (what a joke, SCAM company is talking about the company's policy to me?) I asked them how come they can charge me this amount to my credit card without my authorize? Guess what, SHE (the lady that I talked to) CAN'T EVEN ANSWER MY QUESTION! I also ask her, if I really did sign up for anything with your company and why I never received any confirmation letter or email from your company? Oh no, another NO ANSWER FROM THEM.

What I want to say is... if your credit card got charged by them and without your authorize, you should call them and get your refund back! I was informed by the credit card company that they got a lot of this complaining call about this SCAM UMG, and I am just so curious that why the credit card company didn't block this company since they all aware of this is a SCAM company!

Good luck!
Company Response:
We apologize for any inconvenience you experienced. You may contact us by responding to the e-mail link sent to you from My3Cents.com and we will be happy to explain how you became a member and address any of your concerns.
Comments:
Posted by madconsumer on 2009-03-27:
you had to have entered your info online somewhere where there was an auto signup for umg. other wise, how did thye get your credit card info?
Posted by justbcuz on 2009-03-27:
How did they get your credit card number?
Posted by raven2002 on 2009-03-27:
AS the others have said...they dont pick credit card numbers out of the sky....you gave someone your number somewhere and did not bother to read the fine print.
Posted by Ghost of Doc J on 2009-03-27:
raven - It can happen as easily as having a waiter photocopy or write down all of the information on the front or back of the card when you let the card out of your sight when paying for a meal. There have been many cases where CC info was scanned into portable readers used by dishonest clerks at retail outlets, cell phone vendors, and restaurants. The numbers are sold to outfits that put small charges on accounts hoping they won't be noticed. It also happens on telephone bills.
Posted by raven2002 on 2009-03-27:
Doc, I agree 110%; I worked in credit for years and have seen all manners of fraud. That said, in this sort of recurring charge, 9 times out of 10 the consumer signed up for some free trial, free offer, etc and did NOT read the fine print. Very much like the "I signed up for your magazine, but did not know you would also be sending me quarterly book shipments" claim that went around recently.
Posted by Ghost of Doc J on 2009-03-27:
Exactly right, raven. The same folks usually read their insurance policies AFTER the accident, the warranty AFTER the product fails, the loan agreement AFTER they are sued, and the gym membership AFTER they decide to quit working out.
Posted by memoryx57 on 2009-03-27:
Ok, I agree about the terms and conditions but to be fair, we all know that these t&c's are written in such a language that the average person hasn't a clue what they are even reading. I don't think that most problems could be avoided by simply reading the terms on a contract because most people don't understand them. The main goal of these companies is simply to deceive the general public. If that wasn't the case, then these things would be written in such a way that there would be no doubt what your obligations are. I personally am not going to give these deceitful companies a pass just because something is written down in what amounts to a foreign language. It's gotten to the point that you can't trust anybody that you do business with.

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