Robek's In Kingstowne, Va Complaint - Smoothie Rip Off At Robeks In Kingstowne Va
KINGSTOWNE, VIRGINIA -- More than a year ago, Robeks added a 50-cent surcharge to their smoothies made with orange juice due to higher than usual orange juice prices that resulted from storms damaging orange crops. Now, MOST of the Robeks in the DC area have taken off the surcharge; however, the Robeks in Kingstowne, VA still charges extra for smoothies made with orange juice.
Orange juice does not cost more in Kingstowne than it does in the surrounding area. The owner is simply being greedy and trying to make more money off of his customers. This is disgusting.
The last time I went to the Kingstowne Robeks there was no sign indicating there was an orange juice surcharge, but I was charged extra anyway. I asked the customer service person what the extra charge was for, and she pulled a sign out FROM BEHIND THE COUNTER that stated customers would be charged extra for smoothies made with orange juice. So not only are they adding a bogus surcharge, they aren't even telling customers about it unless you specifically ask.
Stay away from the Robeks in Kingstowne, VA unless you want to be ripped off!