Genuine Warranty Solutions Complaint - Ethical Issues - Extended Warranty

Review by denmangirl on 2009-03-27
I have never had an extended warranty before so I was not sure what to expect. Genuine Warranty Solutions is misleading in its marketing and with its contracts. We purchased a $200 deductible extended warranty. When we took our car in for two separate problems we were charged a $200 deductible for each problem even though it was one visit to the car dealership. I have never heard of anything like that before. Additionally, Genuine Warranty Solutions only paid for 90% of the labor and 80% of the parts. I have never heard of that before either. No where in the contract does it mention anything about a deductible for each problem the car has or that there will be a co-insurance for labor and parts. In my opinion very mid-leading and unethical.

The only good thing about them is that they did pay the partial cost of the repair in a timely manner. I would never recommend them to anyone for an extended warranty.
Comments:1 Replies - Latest reply on 2009-03-27
Posted by jktshff1 on 2009-03-27:
Only one question, were the $$ the warranty paid equal to or greater than the cost of the policy?

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