Genuine Warranty Solutions Complaint - Ethical Issues
I have never had an extended warranty before so I was not sure what to expect. Genuine Warranty Solutions is misleading in it's marketing and with it's contracts. We purchased a $200 deductible extended warranty. When we took our car in for two separate problems we were charged a $200 deductible for each problem even though it was one visit to the car dealership. I have never heard of anything like that before. Additionally, Genuine Warranty Solutions only paid for 90% of the labor and 80% of the parts. I have never heard of that before either. No where in the contract does it mention anything about a deductible for each problem the car has or that there will be a co-insurance for labor and parts. In my opinion very mid-leading and unethical.
The only good thing about them is that they did pay the partial cost of the repair in a timely manner. I would never recommend them to anyone for an extended warranty.