Walgreens Pharmacy Complaint - Terribly Incompetent And Rude
HOUSTON, TEXAS -- This is the worst pharmacy I have ever encountered. The staff is unfriendly, but worse, they are incompetent. My son has been waiting for days for his prescription and even when the doctor's office called the pharmacy, the response was, "it's on our list of things to do." The pharmacy is disorganized and slow. Prescriptions are often not ready when promised, lines are long, and prescriptions are dumped in bins so employees root through the tub for prescriptions that may not even have been filled yet. Managers are not much help. They too seem incompetent to manage their staff or even step in to complete simple customer transactions.
No one in the store seems to have a mind for customer satisfaction; everyone from the managers to cashiers to pharmacy techs seem to have forgotten they are there to serve the customer, not the other way around.