VRBO.com Complaint - VRBO Sucks
RHINEBECK, NEW YORK -- VRBO stands for Vacation Rentals By Owner and it is just that-- a website geared to helping owners rent their properties NOT helping travelers have a nice vacation. I rented vrbo.com/182419 "Secluded 1770 House and Cottage..." and the owner stole my deposit. It is almost a year later and vrbo has done nothing to help. Don't trust the vrbo guestbooks. Although a traveler can post a comment on the guestbook of a property, the owner of the property can delete negative comments so prospective travelers only get to read the good comments. Be especially aware that if a property has 0 comments in the guestbook, it is either because it is new to vrbo and never been rented or the owner has deleted all comments because they were not favorable. In either case, do not rent from an owner with 0 comments in the guestbook. Do not rent from the owner of 182419 at 474 Field Road in Milan, NY USA. The vrbo listing says Rhinebeck but it is not in Rhinebeck.
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