The General (PGAC) Complaint - Stay Away!!!
CALIFORNIA -- If you're looking for automobile insurance, STAY AWAY from THE GENERAL (PGAC). Horrible company, horrible service, horrible everything. I paid $452 dollars for 16 days of coverage, including a down payment. That's like $30 dollars a day. I just needed to get my new car off the lot. I informed them of this and they set me up for some 1-year plan. I got my car off the lot and called back to cancel so I could find some much better and affordable service. They did so, but added some 10% charge of the remaining premium on a 1-year insurance plan that was almost 4500 dollars. They did not prorate my $452 and pocketed the rest of the half a month that should have been returned to me. After weeks of arguing, pleading, and reasoning, NOTHING! You do the math...$452 for 16 days of insurance. I gave them my hard-earned money! I also told them I got a new car because I was hit by a drunk driver who was uninsured. Did they care? NO!
Horrible service, horrible business, very unethical!!!! STAY AWAY. Or if you're still interested?...Might as well hang out in an alley until you're mugged by some dude named THE GENERAL (PGAC). lol