Esurance Complaint - Beware Steep Premium Increase - Insurance

Posted by Anonymous on 2004-03-22:

"Rate Reviews" are generally the companies entire portfolio and your record is just a small potion of that portfolio. The insurance industry has been taking a severe beating the last 3 years and yes rates are going to everywhere (i.e. Home, health, auto etc.) to cover losses. Now think about that the next time you see a lawyer advertising and think somewhere somehow we all end up paying for it.

Posted by Anonymous on 2004-03-22:

WHAT????^^^^^

Posted by sanford31031 on 2004-03-22:

dealer: LWR makes no sense, he never has and never will. He pretends to know a lot about nothing.....He is probably one of the many uninsured motorists out there, dodging the law when he can.....another reason why insurance rates are getting ridiculous.

Posted by dvsmadcow on 2004-03-27:

the best thing to do before switching to an insurance company is to do your homework. i recommend to all potential policyholders is www.ambest.com. am best is the oldest, and most respected, insurance rating company. they will give your current, or any prospective insurance company, a grade from a++ (the best you can get) to an f. the grades represent the financial strength and ability to pay on claims. basically, if your company (or the company you are interested in joining) is rated less than an a, i advise you steer clear of them. after you do your research, call geico (i had to do this plug, i'm an agent with them!!)!!!

Posted by cyren_v on 2004-03-27:

Rate review would just be a general review of the information on your policy to confirm everything is being rated correctly for the term/time period you're in. Most people request them to be done when there's been an increase in premium from one 6 month term to the next. If they raise you're rates its filed with the state you reside in. All this information is public and can be requested from the department of insurance.. if you want to read through a document that's about 1500+ pages long. You'll find out the percentage of increases and what coverages they apply to. Hey maybe there's even decreases to certain coverages. If you're given a general answer email them. They're an online company right? I'm sure they have a feedback email too. Why don't you bend their ear.

Posted by melissa.messner.ni1q on 2004-03-30:

Unfortunately, rate increases are inevitable, no matter what insurance company you are with. I am a licensed insurance agent in Michigan, and have had to handle many complaints about rate increases at renewal time. The best advice I can give you is to call and speak with your agent directly--don't use the 1-800 number your insurance company provides. Many times your agent is able to make suggestions to lower your premium that the customer service reps at the 1-800 lines aren't aware of. And just remember-insurance for your auto is a necessity, don't take the risk of driving without.

Posted by Anonymous on 2004-03-30:

Good Post, Melissa

Posted by melissa.messner.ni1q on 2004-04-02:

Aw shucks Dealer...thanks. :) I do try.

Posted by PeskyKittyButt on 2004-07-08:

Yes, rate reviews are common. This is apt to happen.

Posted by Goodpasture on 2005-02-09:

I got lured into esurance.com insurance too. I have read many complaints on the web and althought I didn't give them the time to drill me out of my hard earned money, I did get zapped with a $50 fee for cancelling my policy. They have no customer service and they do start out really low and work their way up very quickly right off the bat. I hope this pulls up every time someone types in esurance insurance in google and i hope esurance insurance at the very least loses $50 for me and hopefully goes out of business and then realizes that it takes more than just paperwork to make a company run and succeed. My 3 cents!!!

Posted by Legend of Josh on 2006-05-29:

These "rate reviews" are inescapable. State Farm, GMAC, GEICO, etc. - all on average once or twice a year, will have rate revisions per state they write business in. This is beyond common practice. You want to scream and shout about your rate going up when you've had no accidents or tickets, however you fail to realize it's more than just your driving record that goes into these "rate reviews". It's your credit score (yes, your credit score), territory (area you reside), along with many other factors. Your driving record is only a small piece to a large puzzle. So often, the public swears on the book of God that nerds with glasses at insurance companies sit behind desk and think if we catch this customer now, in 6 months we'll raise their rate 33% and then laugh hysterically like a mad scientist. Totally not the case.

Posted by Anonymous on 2009-03-10:

I agree! They kept getting higher and higher for me too! I switched to Progressive and saved over 400 every six months. Esurance is HORRIBLE!

Posted by Douglas on 2011-05-24:

i was so happy with Esurance for almost a year, four car and the premium was about $2065 (around $182 per month)for six months. Out of the blue I got an E-mail saying next payment $504. I called them and the answer that they gave me its that they were doing an Estate Increase premium in order for them to have money in the bank for any claims. WHAT A RIP OFF.