Fox Car Rental Complaint - Avoid Fox Car Rental -- Rented Us A Dangerous Car
LAS VEGAS, NEVADA -- Fox in Las Vegas rented us a Jeep Commander that had:
1) a flat tire (15lbs, it had a metal pin through the tire).
2) The two front tires had bad wear on their inner edges -- worn flat, they had been turned around so it looked new from the outside.
3) It also had a blown fuse in the charger.
Blowouts in such large cars are very dangerous. We get in late, drive off -- hard to notice things when you are busy looking at maps etc. There was a light on in the dash, but we didn't know what it meant. We drove for 100s of miles. Finally at a stop, we read the manual about what that stupid symbol meant: "Check tires". So I did. Fox said to go to a tire place and call for a "work authorization". We went, called, Fox doesn't answer for 30 minutes. Guy at the tire place said: "Fox never answers -- do you want to waste your vacation sitting here?". So we paid up. Of course Fox refused to refund us.
We swapped around the fuses and traded the sun roof for the charger. The badly worn tires were seen later. We would have paid for that one and who can prove what?
Really, stay away, far away from this company EVEN if you "think" they are cheaper. How cheap is your life? How cheap is interrupting your vacation? How cheap is the hassle of arguing with their rude customer service. YOU'VE BEEN WARNED.