Alltel Complaint - Rude, Ignorant, Unreliable Service
FORSYTH, MONTANTA -- I got an Alltel account 2 weeks ago, since then I've called them a total of 5 times for them to fix my problem. My problem is that someone else's name shows up on the caller id and no one I call will answer because its not my name. I got this in case of emergencies but it does me no good since I can't get anyone to answer my calls. I've called 5 times, spoken to representatives who were beyond rude and supervisors who guaranteed to fix the problem within 24 hours, do the math, its still not fixed. This is bull, I then asked for the tech support number since they all said they were the ones who had to fix it and I was told they didn't have a direct number, whats up with that. However I did get in touch with them and they told me no request was ever put in to make any changes. And until there was there was nothing they could do. What the hell is the point in having the damn phone then.
I will posting negative comments on all sorts of websites, and all over myspace about their crappy business techniques, their personal attitudes, and their lack of communication with other departments.