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Norwegian Cruise Line Complaint - Worst Vacation of My Life

Review by Saddle on 2009-04-01
MIAMI, FLORIDA -- My family and I traveled last week on the Norwegian Dawn and had a terrible time. My husband was sick to death with a bacteria infection that was on the ship when we arrived. The ship was suppose to be on quarantine but no one notified until many people were infected. Also no one would help us the service was bad. They charge you a service charge per day so the employees are not working for tips and they don't make you feel welcome. Also the ship is dirty everywhere.

The public restrooms are always dirty and never have tissue in them.
Comments:4 Replies - Latest reply on 2012-10-31
Posted by madconsumer on 2009-04-01:
did you contact the local health department? if the ship was under quarentine, and wasn't, they are help liable.
Posted by Saddle on 2009-04-02:
Yes..we are in the middle of dealing with health dept. and the cruise lines..thanks
Posted by mini_fats on 2012-02-10:
I beg to differ. I've been on 2 NCL cruises and I'm going on my 3rd next month on the Dawn for the second time.With almost 2200 passengers& 1100 staff it's difficult to make sure all areas are clean and the bathrooms have tissue. All you need to do is to tell any staff member and you can be sure it will be corrected within minutes.
Posted by wjk898 on 2012-10-31:
What are you complaining about? I went on one cruise and felt like I was on a floating cesspool. Filthy things with too many people jammed in and really impossible to maintain any degree of basic sanitation. Gags me to even think of getting on another cruise liner. When I see complaints about filthy motel rooms I recall that cruise liner. Same thing only you're stuck there for days.

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