Cellularsouth Informative - Disheartened Cell South
SOUTHAVEN, MISSISSIPPI -- We have had Cellular south for several years did not have a problem until 3 months ago when we started working in La. Apparently a Verizon wireless tower picked us up and we never knew we were roaming until they cut our phones off. we paid to get them back on until we got home. I called and they updated our plan and put an order thru to take care of the $700 roaming fees. 2nd month still getting a $1300 phone bill apparently they never turned in the order called again went thru the whole process again said for us to pay our bill of $400? We did and they said they would put another order in to take care of the $700 roaming bill. One month later (today) They shut our phones off they said they gave us a credit toward the roaming charges which THEY DID NOT that was the check we sent a month ago for our reg phone bill. I had to give them $732.00 over the phone today and we still owe them $600 +. I cannot discontinue the service. The mane account holder has to do that when he comes back home Friday. I am in the process of contacting a lawyer to get out of this contract.
The coverage map shows that we should have been covered anyway. this is VERY misleading. I guess they consider another cell provider coverage??? Please check into this company before signing with them. I have almost stroked out over this.