SeattleCoffeeDirect.com Complaint - Ripped Off/Multiple Unauthorized Charges
EVANSTON, ILLINOIS -- 4/1/09
This is the biggest scam ever! First, it cost me $25 for 2 mugs, 2 travel mugs, and one bag of coffee, which wasn't a bad deal. The scam was that the company IMMEDIATELY started CHARGING me for shipments of coffee every 2 days, charging my debit card $38.95 3 times within 6 days! I called immediately and told them that I didn't order all that coffee and I wanted the charges credited right away. I still have NOT received my credit of $116.85! Everytime I call, which has been MULTIPLE times, I am told "It takes 10-14 days to receive a credit." And, not one person I have talked to had an EXPLANATION why they were CHARGING MY DEBIT CARD MULTIPLE TIMES! Well, it didn't take 10-14 days for them to receive the MONEY THEY STOLE FROM ME! I did not order their products then decide that I did not want them! Instead, THEY JUST CHARGED MY CARD 3 TIMES FOR COFFEE I THAT I DID NOT ORDER! I called again tonight and left a message on their machine again! They NEVER call back. So, I will call in the morning again! BEWARE OF SeattleCoffeeDirect.com, THEY ARE HUGE SCAM ARTISTS. They should NOT be allowed to do business!
Just a follow up warning to all those who have been victims of unauthorized charges...I just wanted to share with everyone the other names SeattleCoffeeDirect.com uses to charge our credit and debit cards. These are the following names they used to charge my debit card:
Metro Coffee Roast, Bellezza Coffee, CoffeeRoastersDirect.com, and SeattleCoffeeDirect.com.
Also, I did make a complaint to the Illinois better business bureau on 4/1/09. The website address for complaints is: www.chicago. bbb.org and email is: info@chicago. bbb.org. Phone (312)832-9985 and Fax: (312) 832-9985.
If anyone is interested in SeattleCoffeeDirect's address it is: SeattleCoffeeDirect, 990 Grove Street, Suite 204, Evanston, IL 60201 and customer service is 1-888-217-2233 from 10am-6pm Monday through Friday.
I hope that everyone on here will make a complaint to the BBB of Illinois about these SCAM ARTISTS!