Progressive Auto Insurance Complaint - Great Car Insurance Sales But Poor Claim Coverage
BATON ROUGE, LOUISIANA -- I purchased a 2008 Jeep Commander with full coverage; three weeks later a car ran a stop sign struck on coming traffic and it all came my way - destroyed the jeep. Our initial contact with the claims office was that we were going to be okay, they would cover it all plus our down payment. Two days later they declined the verbal offer - likely after finding out that the car that ran the stop sign was also with Progressive and the other car involved had to have the driver air lifted; they saw the dollar signs go up!Currently they are impacting our family for approximately $18K. I have had to take legal action.
They are a poor company regarding fairness, they play between the legal lines and force their policy holders to take legal action. I am 48 years of age and never had a wreck - I always thought your insurance company was supposed to assist you in times of trouble.