Sears Complaint - Service Can't Fix An Inherent Problem
SEYMOUR, TENNESSEE -- I have the HE2 Plus automatic washer by Kenmore. Several service calls have been made attempting to fix a myriad of problems, but the one that can't be fixed is sucking out the water on the spin cycle. A Westinghouse tech was sent out this last time. He said this problem was inherent with this type of Kenmore front loader and it can't be fixed.
He suggested to get with Sears since the washer is still under warranty, and ask them to exchange it for a top loader, which is a better working product with far less problems across the board.