Countrywide Complaint - Problem With Countrywide
LAKEWOOD, COLORADO -- I lost my job (as a Mortgage Loan Closer) and contacted CountryWide to see if I could refinance to lower my payment. The loan officer said I could do the FastTrack loan and eagerly took my non-refundable $380.00 fee. Three months later I haven't heard back from them. My phone call, which of course every one passed the buck, revealed I was denied approval for a new loan. How nice of them to contact me and let me know! By this time I cannot make my mortgage payments. I call again to get help.
What a joke! No help available...." just stop making your payments" is what I got out of it. Absolutely a waste of time and $380.