National Floors Direct Compliment - National Floors Direct Compliment
NARRAGANSETT, RHODE ISLAND -- We are the proud owners of a modular home that came with lino & rugs. Knowing that there may be a problem with the seam under our rug we were very apprehensive about the job from the beginning. We came into our 2009 tax return and decided to have hardwood put in our living room even with these concerns still looming.
In came Empire, Home Depot and National Floors. Empire was competitive but still too high for our budget. Home Depot never was able to get the measurements done because the laser was too much for the estimate person. The Depot never bothered to follow up so we continued on without there quote. Then came the 3 Cent Villian National Floor.
The salesman was rough around the edges caused some first impression concern. HE came armed with only one selection of hardwood samples, thankfully it was only what we were looking for so we paid no attention. When we were just about to close the book on him out came the price of $1700.00 for a 14' x 16' with possible seam troubles toward the back of the room. WOW we were prepared for a rip off, it never came.
We placed the order with a $50.00 down and our adventure began. On the install day No Show! Well at least they only got us for $50.00 we were thinking. I all ready had my review ready.
But wait they came the next day ready to install with 5 guys standing at our front door. Against my better judgment I let them start since we were very anxious to have the job started & finished before a family party later that week. I mentioned to the install foreman that there would be no payment until the job was finished to my satisfaction. No Problem I was told!
The job was finished in 5 hours to our complete satisfaction with no trouble coming from the seam where the house was joined. I cannot be happier with the install and price even though there was a communication problem at the start.
It is sometimes easier to write a bad review since we are unhappy. I try to write a good one whenever possible. I will have NFD work on our living room and keep you posted on the progress.