Compass Bank Complaint - Compass Bank Illegally Placing Holds On Cash Deposits
MESA, ARIZONA -- In February, I deposited $500 cash into my account at about 10am. Later in the day I paid a few bills and bought some groceries. To my surprise I got a call the next day from the bank that my account was overdrawn. Turns out they didn't post my cash deposit till the next day. I always thought cash posts the same day. So I overdrew my account and got hit with several overdraft fees. I called the bank and they refused to refund back the fees. Said it was my fault and I didn't know how to manage my account. I told them a cash deposit should be posted right away and they told me they can post it whenever they want. Spoke to several managers who also told me I didn't know how to manage my account. I refuse to pay them for their error. I asked for my account to be closed. They told me my account had to be at a 0 balance before it could be closed. Every day for 30 days I was charged $7 for an overdraft fee and once a week was charged $27 for overdraft fees on top of the daily fee. I now owe the bank close to $1000. They call me several times a day and an automated system tells me I need to go to the bank in person to speak to somebody about my account. I am not paying them back.
They have now reported me to Checks Systems. They need to refund all the fees and take me off Checks Systems. What they did wasn't right. They stole my money.