Hertz Complaint - Double Check Hertz Bills At Drop Off Time!
PHOENIX, ARIZONA -- Booked a car through Hertz via Priceline. To pick up at noon and to return at 1 Pm the next day - total charges $58 paid to Priceline.
Dropped off the car at 1:30 - hurried to meet the plane. Checked my bill later and was charged an additional $178 - (additional day's rental at $69.95 plus additional car insurance $53 for being 1/2 hour late, the tank of gas I had agreed to) they do not tell you up front about the possible very high price for being late, so double check your contract at pick up and your bill at drop off.
I personally feel that promising a 25 hour rental for $58 and charging an extra $102.95 for 30 minutes is borderline fraud, certainly very poor service. I will not rent from Hertz again.