[X]
Write ReviewJump to 
28
Helpful
Votes
Votes
Cricket Complaint - How To Get Cricket To Hear Your Complaint - All Cricket Wireless Services
All Cricket Wireless Services - Complaint
NASHVILLE, TENNESSEE -- Ever been completely SCREWED by Cricket? Do you call and call but can't get a live person on the phone who knows what they are doing and does what they say they will do? Ever get looped around their automated system and can't get a supervisor or the manager's name?
Well I have done the research for you!!!!
I just got off of the phone with their parent company and here is what you need to solve your problem:
Leap Wireless 1-858-882-6000. Keep trying if you get voicemail. Don't leave a message. Someone will eventually answer if you keep calling. It is a toll free number. Tell them you want to escalate a complaint against Cricket. The person answering will ask you how you got the number. Cricket's own website advises that Leap is their parent company. I Googled Leap and got the number.
Ask for the Escalations Department and tell them your problem. If you want to send something in writing, the Escalations Department fax number is 1-720-374-9125.
Cricket's Legal Department number is: 1-858-882-9301. The address of the Legal Department is: 10307 Pacific Center Court, San Diego, CA 92121
Go get 'em!!!!
Well I have done the research for you!!!!
I just got off of the phone with their parent company and here is what you need to solve your problem:
Leap Wireless 1-858-882-6000. Keep trying if you get voicemail. Don't leave a message. Someone will eventually answer if you keep calling. It is a toll free number. Tell them you want to escalate a complaint against Cricket. The person answering will ask you how you got the number. Cricket's own website advises that Leap is their parent company. I Googled Leap and got the number.
Ask for the Escalations Department and tell them your problem. If you want to send something in writing, the Escalations Department fax number is 1-720-374-9125.
Cricket's Legal Department number is: 1-858-882-9301. The address of the Legal Department is: 10307 Pacific Center Court, San Diego, CA 92121
Go get 'em!!!!
Comments:
Posted by helen stephenson on 2012-05-29:
I was sent a text from cricket informing me that I could text "Pay..and xxxx".(last four didgits of last credit card used). I did that! Checked my account (by phone, and 611. I was good to go until 3. days later when they turned my p hone off!
Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Company Reps: Post your company response!
