AT&T Mobility Complaint - AT&T Mobility Executives are... Hiding??
I have examined AT&T Mobility's website for contact information for the firm's corporate offices, as well as Customer Service, hoping to get some kind of such info (email/postal address); after the call, I got a text message to call #3325 for an automated survey, on which I made the call. I rated the service as somewhat unsatisfactory, as the information was not available at the call center. A supervisor responded by returning my call, and I explained the same thing to her. Ultimately, she was not able to locate the contact information for a prepay customer. Perhaps the postpay (billed) customers have the information available, but not the prepay customers. Are the corporate executives of AT&T Mobility afraid of any contact with retail customers, or ??????????
Update: Have since then have abandoned my prepay account with AT&T, and have not heard from anyone there since then. I guess they don't miss my business too much.
And, why does AT&T Mobility impose the strictest limits for "off-net" roaming, when Verizon Wireless and T-Mobile are virtually silent on the issue of roaming?????
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