Orbitz Complaint - I'll Never Ever Purchase Anything Through Orbitz Again
Extremely poor customer service guaranteed. Book a hotel couple of months back, and when I arrive at the hotel, the reservation can't be found and was for the previous month instead. Called them (after countless gatekeepers) and they were not at all helpful. Lost over 1500 bucks for that. The manager of the hotel I was supposed to stay with mention that it was always like that with Orbitz, they just want to eat up your vacation money.
I'm reserving directly with the hotel from now on.
Oh and ignore all those BS they say about them being the cheapest.