5/3 Bank Complaint - What Is Wrong With This Bank?
THREE RIVERS, MICHIGAN -- I am a newer customer to 5/3. But ever since my wife and I have joined we have had nothing but problems. They constantly change their policies without giving any notice to us. They would not cash my federal income tax checks. Their reason, "Its a federal issue check and we don't cash them". I could see them not accepting them if I was not a customer but I have a car loan and a checking account with them. transactions with the bank tend to take different amounts of time to take affect on my account every time. Causing me to over draft without knowing. And then they charge their $33 fee to put even further behind. I deposited a check on Saturday knowing that I would not be able to get the money till Monday (my receipt even showed a Posting date of Monday) and on Monday I went to check my account and the transaction was still pending. I went into a local branch to ask why this was, given the POST DATE on the receipt. I was treated very poorly. The teller says "It will not be Posted till Tuesday at Midnight". I then asked why does my receipt say POST Date of Monday? She had no answer for this.
On top of all this, their customer service is horrible at the Three Rivers, MI branch. They constantly treat me like an idiot. As soon as my wife direct deposit is canceled and then my car loan paid off will will be leaving the piss poor bank.