Northwest Airlines Complaint - They Are Crooks! - Missed Flight & Trying To Make Us Pay $11,000
SAN FRANCISCO, CALIFORNIA -- Okay so tell me why we all 9 family members booked tickets to visit D.C. to go to my uncle's wedding on Friday & today is now Thursday and our flight WAS for Wednesday. We missed it & thought it was midnight Wed. but it was mid night Tue. which confused us (ESPECIALLY MY PARENTS & RELATIVES WHO BARELY SPEAK ENGLISH) & the associates said that they'd be confused to...but when we called customer service... We go trying to get another flight they tell me that NO we have not missed it, they tell my sister we have and they tell her we need to pay $7,000 dollars first then they tell her we need to, and then after 30 min of being on the phone he changes his mind and says oh the prices were just raised to $11,000 DOLLARS from SFO to DCA...WOW ARE YOU FREAKING SERIOUS??? So then they go no its $150 per person plus $30.00 which is still too much but when we said ok then he jumped up to $8,000...AT this point we are PISSED & now we can't find a cheap flight to fly out today noon so we can get there in time for the pre-wedding dinner && the wedding the next day =[ Not to mention everyone is MAD at me for booking it with theses CROOKS...they do this to SCAM MONEY!!! I RECOMMEND EVERYONE TO NEVER EVER USE NORTHWEST AS THEIR AIRLINES!!!
PEOPLE LIKE THEM SHOULD ROT SOMEWHERE TRYING TO USE US PPL THAT MAKE AN HONEST LIVING UNLIKE THEM SCAMMING INNOCENT PEOPLE...I SWEAR ANYONE WHO FLIES WITH THIS AIRLINE IS ALMOST NEVER SATISFIED BECAUSE THEY ARE SCAM ARTISTS....N WE DON'T GET OUR MONEY BACK SO WE JUST SPENT ALMOST $3,000 FOR NO REASON && NOW WE HAVE TO PAY $500 PER PERSON TO GO && WE DON'T HAVE THAT KIND OF MONEY =[ YOU DON'T WANT TO KNOW HOW MUCH I CRIED =[ I still am... Its heartbreaking how heartless people are.... We work hard for our money && theres people like NWA who screw us over =[[ Shame that I live in a world like this........=[