Discover Card Complaint - The Endless Phone Calls
My husband and I retired three yrs. ago. He cancelled his Discover card..called back the next month to verify that it was indeed a done deal and then on top of it all, we cut up the card and sent it back in pieces.
Two yrs. later we started getting calls from Discover stating that we owed $59.00 for a travel card program.
We stated the above and told them that we cannot be responsible for the debt as Discover ILLEGALLY reopened the account, Illegally authorized a charge on it.
Then the calls started. They come at least 6 times a day starting at 7:00 AM our time and don't end until after dark. You cannot talk to the callers as they interrupt you and fail to GET IT that they cannot verify how they authorized the
charges. They continue to still say that we owe them money and now the amount is over #200.00. They seem to always say that " we can help you"
If anyone uses this card, they need their head examined.