Hughes Net Complaint - Hughes Net Terrible - Satellite Internet Service
OREGON -- Hughes Net has non-English speaking no service customer agents. They may be nice people but they have no authority to resolve your issue and it is so difficult to understand them. We canceled our account due to extremely slow speeds and non existent customer service. We could not download anything. Now I am fighting with them to obtain the $56. credit they owe me. They have issued a "credit invoice" but have not sent the credit to my credit card company. I have spent hours on the phone with them and I get a different answer every time I speak to them.
So, to wrap it up nice and neat... internet speed is very slow, non-English speaking no service rep's do not do anything except keep you talking or on hold, and now they won't refund my money. Stay away or be sorry.