Anthem Alliance Health Insurance Co Complaint - Horrible! Do Not Use Anthem!
RICHMOND, KENTUCKY -- I have had horrible experiences with Anthem. I must say experiences as plural because every interaction I have with this company is negative. I refuse to use Anthem ever again. When my ONE daughter was born they recorded me as having twins with the same name and charged me for two additions. It took four phone calls for someone to finally figure it out. I have been hung up on by customer service representatives and made promises that they never keep-such as calling me back with information. I have had to resubmit many claims.
The list of complaints I have could continue. Instead, I will end with strongly urging the public to steer as far away from this company as possible.