National Floors Direct Complaint - Buyer Beware - Hardwood Floors
MASSACHUSETTS -- I had scheduled an appointment with National Floors Direct for 7pm on a Friday and put a deposit on a floor installation. On Monday, I was informed that I needed a new furnace so I cancelled my floors (within my 3 day timeframe). I thought I may use them in the future. This has changed my mind. I was told by a representative that my deposit would be refunded within 10 days. It has been over 6 weeks and I was forced to submit a request for dispute to my credit card.
It is unfortunate that this company cannot be trusted to keep their word.