LG Complaint - LG Range - LRE30955ST Range
CAMDEN, MAINE -- I am on my 2nd range within 1 month. The first one had problems with the baking racks sloping downhill from left to right. The whole interior of the oven was off. Best Buy just delivered a replacement 2 days ago. The burners and oven on this one keep shutting off by themselves and the glass control panel is not sensitive enough. It takes several taps to get functions to turn on to work - only for some of them to shut off soon after. LG gave me the name of a service company to call and they are sending someone out in a few days to look at it. He says he doesn't know much about them. I am not encouraged. I bought the matching M/W and don't want to end up with a miss matched set, especially with the cost of these. It is past the 30 days to be able to return the microwave should I have to get another brand of range.
The repairman showed up last week and installed a new control panel. He installed it as well as a cable connecting the control panel to a resistor running the oven part. It is all working as it should - so far. However, like another person commented in an earlier review, my new control panel LED numbers and letters are now different than my matching microwave. They are a different color of white and are fuzzy. Disappointing. I don't think I will ever buy another LG product.
12 days ago while baking dinner, my oven just shut itself off. It won't heat up at all on conventional or convection. I shut the breaker off to reset it, but still will not work. I can't get any help from LG. They told me that they would " rush it through " and some one would contatme within 3 to 5 business days. Some rush. No one called after a week so I contacted them again and was told several conflicting stories. Bottomline, seems like they can't find anyone to service my range so far even though various people have been here about this range 5 times so far since I have purchased it in March As much as I want to like my LG range and microwave, their products and company suck. There. That is what it boils down to. Of course now this model has been discontinued. Will post more later with update.