Ashley Furniture Compliment - Satisfied Customer - Sofa, Loveseat Canyon
RAMSEY, NEW JERSEY -- I picked out a sofa and loveseat from Ashley's outlet center in Ramsey NJ. I was not able to take delivery for several weeks and Ashley had no problem holding the merchandise until I could get a Saturday delivery. I was called by the delivery service two days before to confirm delivery and was told it would be delivered on Saturday between 9 A.M. and 1 PM Delivery driver called at 8;45 Saturday morning to say they would be there in 15 minutes. They were very professional and considerate and did a wonderful job of getting the sofa and loveseat to the basement. They even offered to remove the old very large leather sleeper sofas that were being replaced. Previously a purchased a cocktail table that arrived, again in a very timely and pleasant delivery, after signing for the item and the delivery men left I noticed a couple of little mars on the painted metal.
I called customer service and they had a repair man to my house in a couple of days and all was repaired and you never would have known anything was wrong. I would not hesitate to purchase from Ashley again.