Ramada Complaint - OMG
EAST ORANGE, NEW JERSEY -- My husband and I stayed at the Ramada Hotel that was recently built about 2-3years ago in East Orange, NJ. When we arrived it was early in the morning around 1-1:30 am, after waking up I felt my phone vibrating in the bed I started pulling the sheets down to find the phone however I found that there were bed bugs in the bed. I seen to on top of the sheets and when I pulled all the sheets off including the fitted sheet I noticed more and black spots in the crease of the mattress there was in a bed bug between the wall and the carpet! I immediately called the the front desk and the service desk clerk came and I showed him the bugs and the bugs that were in the mattress, he removed the bugs and threw them in the trash and offered to put us in another room we said no way if they are in this room they must be in other rooms.
He than offered to give us have of our money back we agreed because we thought everything was fine well the next day when I woke up I had bite marks on my arm, back leg and side of my breast. I immediately contacted my doctor who instructed me to go the emergency room to be seen, I than received a bill from the hospital and I submitted it to the Ramada to pay the bill and I am awaiting a response...